Last updated: 31st August, 2026

Wigs Online Australia (“us”, “we”, or “our”) operates the website at https://wigsonlineaustralia.com.au (the “Service”). Wigs Online Australia is operated by Blossom Hair Face Wigs Pty Ltd (ACN 630 279 168).

This page explains what personal information we collect when you use our Service, how we use it, and the choices you have. By using the Service, you agree to the collection and use of information as described here. Terms used in this policy have the same meaning as in our Terms and Conditions.

Information we collect

When you use our Service or place an order, we may ask you for information that identifies you, including your name, email address, phone number, and delivery and billing address. We collect this so we can process orders, arrange delivery, respond to enquiries, and provide support.

We also automatically collect standard log data your browser sends when you visit, such as your IP address, browser type and version, the pages you view, the date and time of your visit, and how long you spend on each page. We use this to keep the site running, diagnose problems, and understand how it’s used.

Payments and credit card information

We do not store your credit card or debit card details. 

Payments on our site are handled by trusted third-party payment providers using their own secure, hosted checkout tools embedded in our Service. These currently include:

  • Stripe
  • PayPal
  • Afterpay

Each provider handles your payment information under its own privacy policy, and we recommend reading them:

Cookies

Cookies are small data files stored on your device by your browser. We use cookies to keep your shopping cart working, remember your preferences, and understand how the site is used so we can improve it.

You can set your browser to refuse cookies or to alert you when one is being sent. If you turn cookies off, some parts of the Service may not work properly, including the checkout.

Analytics

We use Google Analytics, a web analytics service provided by Google, to understand how visitors use our site, such as which pages are viewed and how people move through the store. Google Analytics uses cookies and collects information like your IP address and browsing activity on our Service. This helps us improve the site and the shopping experience. It is not used to personally identify you to us.

Google processes this data under its own privacy policy, and you can read how Google uses information from sites that use its services here: https://policies.google.com/privacy. You can opt out of Google Analytics using the browser add-on at https://tools.google.com/dlpage/gaoptout.

Service providers

We use third-party companies to help us run the Service, including payment processing, delivery, email, and analytics. These providers only access the information needed to perform their task on our behalf and are required not to use it for any other purpose.

Security

The security of your personal information matters to us, and we take reasonable steps to protect it, including using secure connections (SSL) and reputable third-party providers for payments and hosting. No method of transmitting or storing data over the internet is completely secure, so while we work to protect your information, we can’t guarantee absolute security.

Links to other sites

Our Service may link to sites we don’t operate, including our payment providers and related businesses. If you follow a link to another site, we recommend reading that site’s privacy policy. We have no control over, and take no responsibility for, the content or privacy practices of third-party sites.

Children’s privacy

Our Service is not directed at anyone under 18. We do not knowingly collect personal information from children under 18. If you believe a child has given us their personal information, please contact us and we will delete it.

Your rights and Australian Consumer Law

We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). You may request access to the personal information we hold about you, and ask us to correct it if it’s wrong. To make a request, contact us using the details below.

Nothing in this policy or in our Terms and Conditions limits your rights under the Australian Consumer Law or other rights you have that cannot be excluded by law. As a New South Wales business, we are also subject to New South Wales fair trading law.

Disclosure required by law

We may disclose your personal information where we are required to by law, court order, or a valid request from a public authority.

Changes to this policy

We may update this Privacy Policy from time to time. We’ll post any changes on this page and update the “last updated” date above. Changes take effect once posted, so please review this page periodically.

Contact us

If you have any questions about this Privacy Policy or the information we hold about you, please contact us:

Wigs Online Australia is operated by Blossom Hair Face Wigs Pty Ltd, ACN 630 279 168, Windsor NSW.